Capability

Does ServiceTitan support rfi management?

Yes.

ServiceTitan supports project RFIs with status, priority, due date, schedule and cost impact, attachments, email, drawing links, and field creation.1

High confidence · 1 source · Verified August 16, 2026

Official sources supporting the claim and limitations above.

Manage Scope Changes & Project DocumentsSupports
Reviewed first-party ServiceTitan documentation for the rfi management decision dimension; the claim records both documented support and any explicit evidence boundary.
Retrieved August 16, 2026

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Recurring services can be tied to covered equipment and converted into scheduled maintenance visits.

Customer records contain service locations, and each location can contain installed equipment.

Installed-equipment records include manufacturer, model, serial number, installation date, and age.

The mobile replacement workflow records replacement equipment and preserves replacement history.

Equipment records support manufacturer and service warranty dates and warranty-related details.

Technicians can add, edit, scan, and replace equipment in ServiceTitan Mobile.