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HVAC Bison

Capability

Does ServiceTitan support online booking?

Yes.

ServiceTitan supports customer online booking through Scheduling Pro.123

High confidence · 3 sources · Verified August 16, 2026

Key details

Feature name
Scheduling Pro, with documented Free and Premium variants12
Booking channels
Website booking is supported broadly; multiple websites and Reserve with Google are documented for Free and Premium, while another setup workflow is scoped to ServiceTitan Max13
Operational controls
Business-hour capacity is documented in Free and Premium; zones, custom job types, routing, member flows, and other advanced controls depend on Premium or Max scope13

Before you decide

Important caveats

  • Availability and feature depth depend on account, rollout path, and tier. Current migration documentation includes Scheduling Pro Free at no additional cost, while older and edition-specific documentation describes paid Pro or Max workflows.123
  • Advanced configuration such as service zones, custom job types, routing, member flows, recovery, and reporting may require Premium or Max.13
  • Scheduler requests may enter ServiceTitan as booked jobs or leads depending on configuration.2

What this means

Core booking is available in documented Free and paid variants, while advanced controls vary by tier and edition. Businesses can embed a scheduler on their website and send requests into ServiceTitan as booked jobs or leads.123

Evidence

Official sources supporting the claim and limitations above.

  1. Migrate your scheduler from Web Scheduler 2.0 to Scheduling Pro FreeSupports

    ServiceTitan documents Scheduling Pro Free at no additional cost for the Web Scheduler 2.0 migration path, with core online booking, business-hour capacity, multiple websites, and Reserve with Google; Premium unlocks advanced configuration, routing, member, recovery, and reporting features.

    Retrieved August 16, 2026

  2. Scheduling Pro HomeSupports

    ServiceTitan documents Scheduling Pro as a paid online-booking add-on with real-time availability, question logic, service-area zones, job-type mapping, and requests that become booked jobs or leads.

    Retrieved August 16, 2026

  3. Set Up Your Online Scheduler in ServiceTitan MaxSupports

    ServiceTitan documents website and Google booking paths, capacity and business-hour controls, campaign attribution, and the one-ServiceTitan-job-type-per-standard-mapping constraint.

    Retrieved August 16, 2026

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