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HVAC Bison

Capability

Does ServiceTitan support maintenance agreements?

Yes.

ServiceTitan separates residential memberships from commercial service agreements.123

High confidence · 3 sources · Verified August 17, 2026

Key details

Residential workflow
Memberships for repeatable, lower-complexity maintenance plans1
Commercial workflow
Service agreements with equipment, locations, scope, SLAs, billing, and auto-renewal13
Operations
Recurring scheduling, billing, reporting, renewal support, and contract performance tracking3

Before you decide

Important caveats

  • The commercial service-agreement workflow is distinct from residential memberships and requires the relevant commercial configuration; buyers should not assume every membership account includes the same controls.

What this means

Commercial agreements can span selected customer locations and equipment, schedule recurring services, price from labor and material costs, create renewal opportunities, and compare budgeted with actual agreement and pull-through profitability.123

Evidence

Official sources supporting the claim and limitations above.

  1. ServiceTitan documents multi-location and equipment coverage, labor and material cost pricing, renewals, budget-versus-actual profitability, NTE and SLA fields, and separate residential and commercial workflows.

    Retrieved August 17, 2026

  2. ServiceTitan documents planned, pull-through, and total agreement gross margins using labor, material, and equipment costs.

    Retrieved August 17, 2026

  3. ServiceTitan describes end-to-end agreement creation and management, recurring visit scheduling, customer communication, profitability tracking, and automated renewals for service agreements and memberships.

    Retrieved August 16, 2026

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