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HVAC Bison

Capability

Does ServiceTitan support change order management?

Yes.

ServiceTitan supports project-level change orders and change-order requests with scope, attachments, statuses, external communication, budget impact, contract-value updates, and progress-billing linkage.12

High confidence · 2 sources · Verified August 17, 2026

Key details

Request workflow
Draft change-order requests can track scope, due date, priority, files, messages, and approval status
Financial effect
Approved changes update project budget and contract value and can appear in Applications for Payment
Audit context
A change-order request can be created from and remain linked to an RFI

Before you decide

Important caveats

  • Change orders apply at the project level and require an original sold estimate.1
  • Account configuration and user permissions are required, and RFI or change-order tabs must be enabled for the project type.12

Evidence

Official sources supporting the claim and limitations above.

  1. ServiceTitan documents project-level change orders based on a sold estimate, contract-value and forecasted-expense adjustments, multiple changes per project, project labels, and Application for Payment behavior.

    Retrieved August 17, 2026

  2. ServiceTitan documents project-level RFI and change-order-request records with statuses, scope, due dates, priority, attachments, external messages, linked RFIs, budget changes, configuration requirements, and project-type enablement.

    Retrieved August 17, 2026

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