Capability

Does Housecall Pro support multiple customer locations?

Yes.

Housecall Pro can manage multiple service locations under one customer profile, with unlimited saved addresses and address-specific jobs, estimates, property items, and service plans.1

High confidence · 1 source · Verified August 16, 2026

Key details

Same billing contact: Multiple addresses under one customer
Different billing contact: Parent-child customer relationship

Before you decide

Important caveats

Notifications, invoices, estimates, and receipts for multiple addresses go to the single customer contact.
Addresses tied to a Property Profile item or Service Plan cannot be deleted.

What this means

Parent-child customers handle cases where the service contact and billing customer differ.1

Evidence

Official sources supporting the claim and limitations above.

Add Multiple Addresses to a CustomerSupports
Housecall Pro documents unlimited addresses per customer, address selection for jobs and estimates, address-specific property items, and parent-child records when billing and service contacts differ.
Retrieved August 16, 2026

Keep researching

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Does Housecall Pro support change order management?

Housecall Pro can add, copy, rename, schedule, and separately invoice job segments for additional or phased work, but the reviewed evidence does not establish a dedicated change-order log, approval workflow, or contract-value tracking.

Does Housecall Pro support commercial project management?

Housecall Pro can organize multi-day and phased work with appointments and job segments, each with its own schedule, status, line items, notes, and invoice under a parent job, but the reviewed evidence does not establish full commercial construction controls such as cost codes, RFIs, submittals, or project WIP.

Does Housecall Pro support purchasing and purchase orders?

Housecall Pro has a job-linked Reece purchase-order workflow, but the reviewed documentation describes it as a limited alpha tied to one supplier rather than a general multi-vendor purchasing system.

Does Housecall Pro support reporting dashboards?

Housecall Pro lets users filter, regroup, change columns and metrics, drill down, save, export, share, and schedule variants of its roughly 40 supplied reports; the reviewed evidence does not establish arbitrary cross-object joins or calculated-field authoring.

Does Housecall Pro support equipment and service history?

Housecall Pro tracks customer equipment and related service history through Property Profile. Records can include equipment type, make, model, serial number, install date, notes, associated jobs, and last service date.

Does Housecall Pro support dispatching and scheduling?

Housecall Pro provides native scheduling and dispatching with a drag-and-drop calendar, technician assignment, arrival windows, live employee locations, and real-time job status updates.