Capability

Does Housecall Pro support equipment and service history?

Yes.

Housecall Pro tracks customer equipment and related service history through Property Profile.1 2

High confidence · 2 sources · Verified August 16, 2026

Key details

Equipment fields: Type, name, make, model, serial number, install date, and notes
History: Job association and last service date by customer address
Agreement linkage: A Property Profile equipment item can be attached to a Service Plan

Before you decide

Important caveats

The Property Profile app must be enabled.1
An item appears on a mobile job only when its saved address matches the job service address.1

What this means

Records can include equipment type, make, model, serial number, install date, notes, associated jobs, and last service date.1 2

Evidence

Official sources supporting the claim and limitations above.

Property ProfileSupports
Housecall Pro documents equipment records by customer address, job association, last-service sorting and filtering, export, and the address-matching requirement on mobile.
Retrieved August 16, 2026
Attaching a Property Profile Item to a Service PlanSupports
Housecall Pro documents attaching a saved Property Profile equipment item to a Service Plan, establishing equipment-level agreement linkage.
Retrieved August 16, 2026

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