Capability

Does Housecall Pro support employee gps tracking?

Yes.

Housecall Pro supports employee GPS tracking on eligible plans through the HCP Map.1

High confidence · 1 source · Verified August 16, 2026

Key details

Map visibility: Latest reported employee locations and today’s jobs in the web portal1
Tracking window: Configured business hours1
Update behavior: About every 15 minutes on Android; movement and app events on iOS1

Before you decide

Important caveats

Employee GPS Tracking must be included in the Housecall Pro plan.
Business hours must be configured, the current time must fall within them, and the employee must permit location access.
Locations do not update when location sharing is disabled, the phone is off, or cellular service or internet access is unavailable.
Employee GPS Tracking is separate from Vehicle GPS Tracking.

What this means

The map shows each employee’s latest reported location during configured business hours, subject to mobile permissions, power, and connectivity.1

Evidence

Official sources supporting the claim and limitations above.

Employee GPS Tracking & HCP MapSupports
Housecall Pro documents plan-dependent employee location tracking in the web HCP Map, business-hours and permission requirements, device-specific update behavior, and conditions that stop location updates.
Retrieved August 16, 2026

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