Capability

Does Housecall Pro support customer deposits?

Yes.

Housecall Pro supports deposits on jobs as either a fixed dollar amount or a percentage.1

High confidence · 1 source · Verified August 16, 2026

Key details

Deposit types: Dollar amount or percentage
Collection: Field payment recording or customer online payment

Before you decide

Important caveats

Percentage deposits do not recalculate when later line items or materials change.
A paid deposit must be refunded before it can be deleted.
For segmented multi-day jobs, Housecall Pro says to add the deposit to only one segment.

What this means

Technicians can record payment through the normal payment flow, and customers can pay an emailed deposit invoice online when that option is enabled.1

Evidence

Official sources supporting the claim and limitations above.

DepositsSupports
Housecall Pro documents fixed and percentage deposits, deposit invoices, online payment, field payment recording, and limitations for changed totals, refunds, and segmented jobs.
Retrieved August 16, 2026

Keep researching

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